Last updated: November 4, 2026
These Terms & Conditions ("Terms") govern your access to and use of the Catalyst Healthcare Software website and the Hospital Management Software (HMS) products and services offered by Catalyst Healthcare Software ("Catalyst", "we", "us" or "our"). By browsing this website, submitting an enquiry, requesting a demo or using any of our products, you agree to be bound by these Terms. If you do not agree, please do not use the website or our services.
Catalyst Healthcare Software was established in 2007 in Vadodara, Gujarat, India. We design, develop and support customized Hospital Management Software for clinics, nursing homes, diagnostic centres and multispeciality hospitals, including modules for OPD, IPD, EMR, billing, pharmacy, laboratory, radiology, inventory and related integrations.
You may use this website only for lawful purposes and in a way that does not affect anyone else's use of it. When you use the website, you agree that you will:
Information on this website about our software, modules and features is provided for general guidance. Features may vary depending on the plan, version and customization agreed with each client.
Prices, payment schedules, taxes (including GST) and renewal charges are set out in the proposal or agreement issued to you. Unless agreed otherwise in writing:
All software, source code, designs, logos, text, graphics and other content on this website and in our products are the property of Catalyst Healthcare Software and are protected by applicable intellectual property laws.
When you purchase our software, you receive a limited, non-exclusive and non-transferable licence to use it for your own healthcare facility, as described in your agreement. You may not resell, sublicense, modify, reverse engineer or copy the software, or share your access with any third party, without our prior written consent.
Patient records, billing details and other data entered into the software ("Client Data") belong to the client. We will not sell or misuse Client Data, and we take reasonable technical and organisational steps to keep it secure.
As the healthcare provider, the client remains responsible for obtaining patient consent where required, for the accuracy of the data entered, and for complying with applicable laws on health data and privacy. We may access Client Data only to provide implementation, support, maintenance or backup services, or when required by law.
Implementation timelines, training sessions and support coverage are defined in your agreement. To deliver them on time, the client must provide timely access to required information, hardware, network and staff.
Support covers issues in the standard functioning of the software. Changes in workflow, new reports or additional customization may be charged separately.
Our software may connect with third-party systems such as ABDM / ABHA, Tally, WhatsApp, PACS, laboratory machines and payment gateways. These services are governed by their own terms. Catalyst is not responsible for the availability, changes, charges or performance of any third-party service.
Clients are responsible for managing user accounts, roles and passwords within the software and for all activity carried out under their login credentials. Please inform us immediately if you suspect any unauthorised access to your account.
Catalyst HMS is a management and record-keeping tool. It does not provide medical advice, diagnosis or treatment. All clinical decisions remain the sole responsibility of qualified healthcare professionals.
The website and its content are provided on an "as is" and "as available" basis. To the maximum extent permitted by law, Catalyst shall not be liable for any indirect, incidental or consequential loss, including loss of data, revenue or business, arising from the use of or inability to use the website or software.
Our total liability for any claim relating to our products or services shall not exceed the amount paid by the client to Catalyst for the specific service in the twelve (12) months before the claim.
We may suspend or terminate access to the website or our services if these Terms or the agreement are breached, including non-payment or misuse of the software. On termination, the client may request an export of their Client Data in a standard format within the period mentioned in the agreement.
These Terms are governed by the laws of India. Any dispute arising from these Terms or the use of our website or services shall be subject to the exclusive jurisdiction of the courts at Vadodara, Gujarat.
We may update these Terms from time to time. The revised version will be posted on this page with an updated "Last updated" date. Continued use of the website after any change means you accept the revised Terms.
If you have any questions about these Terms, please contact us:
Catalyst Healthcare Software
508-509 Swc Hub, Opp Rajpath Complex, Near Essar Petrol Pump, Vasna-bhayli Main Road,
Bhayli, Vadodara, Gujarat 391410
Email: support@catalystsoftware.in
Phone: +91 798 495 8806